Customer Service
payments, returns, wholesale,
security, privacy & more
Click here for shipping rates and delivery information.
Secure Payments
We accept Visa, MasterCard, Discover, American Express and PayPal payments via our secure servers. Our shopping cart and payment processors utilize the highest level of SSL secure encrypted servers to keep your information private and safe. We will never e-mail, copy or share your credit card information. It is used solely to process your payment to Polka Dot Market and then it is destroyed.
Phone Orders
Prefer to place your order by phone? Call us toll free during regular business hours at 1-888-705-5398 with your credit card information and shipping address.
Satisfaction
Our goal is for you to be 100% satisfied with your purchase. Please contact us as soon as possible if there is a problem with your order. We are happy to exchange your item(s) in brand new condition. Shipping charges are non-refundable and you are responsible for any additional shipping costs.
Gift Wrap
Every item arrives wrapped in new pink or green tissue paper with a boutique gift tag tied with ribbon or wraphia. We also have an 8" x10" green polka dot paper gift bags available for $1.00 each upon request.
Product Care
For our fabric items, we recommend that you spot clean, then initially wash in cold water (delicates) and air dry to maintain true color and size. Press with a hot steam iron for a fresh, crisp, like-new look.
Design
Please call us at 1-888-705-5398 during business hours for help placing your order. Not sure how fabrics or colors will look together? Need a different size or pattern? Need additional product photos to help with your decision? No problem! We are happy to help and we love to hear from our customers.
Wholesale
We are accepting new wholesale customers on a very limited basis. Please tell us about yourself and your company (must provide a federal tax number). Click to Contact Polka Dot Market
Privacy
We do not sell, rent, e-mail or copy your personal information to anyone. We do not use telemarketers or spam e-mail campaigns. We collect your information at check-out solely for processing your order and your selected payment method. We have a members-only newsletter list that you may unsubscribe from at any time. Your privacy and protection are important to us!
